Frequently Asked Questions
Everything you need to know about your HER+ shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment and recommend comparing them to your own body measurements for the most accurate fit.
What is the HER+ return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Are your materials sustainably sourced?
At HER+, we prioritize ethical manufacturing. 60% of our current collection is made from organic or recycled materials, and we are committed to reaching 100% by 2026.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.